Shipping policy

We aim to provide a simple, efficient, and reliable delivery service for all orders.


Standard Delivery (Free)

We offer free standard delivery on all orders.

  • No additional cost
  • Dispatched promptly after payment confirmation
  • No tracking provided
  • No signature required on delivery

Please note: Standard delivery is not insured and does not include proof of delivery.

By selecting free standard delivery, you accept that we are not responsible for lost, delayed, or missing parcels once dispatched.


Tracked & Signed Delivery (Recommended)

For added security, we offer an upgraded tracked and signed delivery service at checkout.

  • Full tracking provided
  • Signature required upon delivery
  • Increased delivery security
  • Recommended for higher value orders

This option provides additional peace of mind and allows you to monitor your delivery from dispatch to arrival.


Dispatch Times

Orders are typically processed and dispatched within 1–2 working days after payment has been received.

Please note that dispatch times may vary during busy periods.


Delivery Times

Estimated delivery times are provided as a guideline only and are not guaranteed.

We are not responsible for delays caused by couriers or external factors outside of our control.


Incorrect Address

It is the customer’s responsibility to ensure that all shipping details are correct at the time of order.

We are not liable for orders delivered to incorrect addresses provided by the customer.


Lost or Missing Parcels

Once an order has been dispatched, responsibility passes to the customer depending on the selected shipping method:

  • Standard Delivery: No liability for lost or missing parcels
  • Tracked Delivery: Assistance will be provided in resolving delivery issues

Contact

If you have any questions regarding shipping, please contact our support team.